Shipping & Return Policy
SHIPPING POLICY
- Turet ships Monday through Friday, excluding holidays
- The shipping cut-off time is 12pm EST. Orders placed after 12pm EST will be processed the next business day
- Once shipped, you can typically expect your order to arrive within 3 to 6 business day for standard shipping and 1 to 3 business days with expedited shipping (depending on the shipping carrier and shipping state)
- For international orders, the customer will be responsible for paying any custom/duties fees when applicable.
RETURN POLICY
If for any reason you are not satisfied with the purchase of Turet device or accessory, you are entitled to a full refund if you meet the conditions set out below.
To qualify for a refund, you must meet all the following conditions:
- Request a return authorization within 30 days of the ship date.
- If your return does not meet any of the above conditions, we may, at our discretion, refuse to accept it or charge you a restocking fee of up to 40% of the original price..
- We are not responsible for the shipping cost.